Fords South West, a home services company offering heating, plumbing and electrical trades, has rolled out a field service management system from BigChange. The system, which live-links operatives and engineers with the office, has enabled Fords to achieve a 10-20 percent increase in jobs, save hundreds of hours a week, and go 95 percent paper […]
Electrical service provider Citrus Group, is using a BigChange job management system to reduce asset downtime and boost customer service. Working with local authorities, social housing providers and construction companies, Citrus is using the cloud based, 6-in-1 solution to replace previously manual, paper-based planning processes, improve customer and compliance reporting, and have full visibility of […]